The developer of Live Home 3D offers free technical support.
Technical support form on BeLight’s website:
When reporting a problem, please make sure to specify:
- The version of Live Home 3D that you are using.
- The version of macOS installed on your computer.
- Your previous actions that could have led to the problem.
- If the problem persists, describe how to reproduce it.
- When necessary, illustrate your report with screenshots (press Cmd-Shift-3 to save a screenshot on your Desktop).